Hearing Center Testimonials

For over 32 years, we’ve been helping people in Kennewick, Pasco, Richland, and surrounding areas improve the quality of their lives.

Columbia Basin Hearing Center has a reputation for having the latest digital hearing aids on the market. We provide excellent service to our patients by diagnosing and testing for hearing problems so we are able to provide the best hearing solution and technology to suit their lifestyle needs.

Below are just a few testimonials from some of our satisfied clients, who’ve seen marked improvement in their hearing and their quality of life. We invite you to read the testimonials below and see the results you can expect when you visit us here at Columbia Basin Hearing Center.


“The care I received is excellent and the staff is always helpful. They explain clearly what to expect and are all super. When I am teaching, the ‘noise’ in the classroom is cleared up which allows me to hear the individual question better when there is more than one person talking. Better still, my hearing aids cannot really be seen!”

Merle


“My hearing aids do help me hear better. I am amazed at the clarity they give me. I really noticed improvement in crowded places.”

Dave

“The staff has been very helpful. They took the time to make the right hearing aid selection for me and the follow-up appointments are convenient and helpful. The hearing aids provide me better hearing at work and home.”

Kirk

“Thank you to the professional, polite, comfortable and caring staff at Columbia Basin Hearing for making my life better. I really couldn’t believe it, that now, when I turn my head to the right when laying down, there is no longer any dizziness, I can even move my head more to the right now. I have been able to sleep better, and the tension of worrying about turning my head and getting dizzy is gone! I am so happy. Do not be afraid to try this, it is great!”

Ellie

“The hearing aids/devices I received about a year ago are amazing. I have Tinnitus and these hearing aids have really helped the ringing in my ears. The hearing aids are a little different for me, as I don’t have hearing loss, only ringing. These aids play a very soothing spa like music that helps me divert from the ringing, by only hearing music. It’s called habituation, changing the thinking of hearing the ringing, to hearing the music. They have helped tremendously. I don’t concentrate on the ringing as much anymore. Yes, it’s still there, but I don’t focus on it as much. I tried lots of over-the-counter things, including massage and counseling, and of course nothing helped. Dr. Shannon also helped me identify the real reasons that bring on the tinnitus too. More importantly, the staff are my saviors. When I went in I had been told before there was no cure or help, even from Virginia Mason Hospital in Seattle. But I walked in to Columbia Basin Hearing Center, and they said, “Of course there is always hope, and here is the research we have done to prove it.” They never said never — I was like, WOW! My doctor said “Give it some time and you will see, ‘hear’ results.” She was right. I may even lose the ringing someday soon, as the hearing aids can change your brain to actually not hear the ringing. I believe in miracles, I am happy with the results. I can’t say enough about my experience, and my hearing devices.”

Lorrie Ratchford

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